Clear expectations
Terms & Conditions
These website terms describe browsing and enquiring with Urban Phulkari Boutique, owned by Sonia Gill.
Browsing and sample designs
Entries marked Sample design and editorial gallery images illustrate style inspiration. They are not confirmed products, stock listings, or offers for sale. Actual products, photos, fabric, colours, sizing, and prices must be confirmed directly with the boutique.
Enquiries are not orders
A form submission or WhatsApp conversation begins an enquiry. It does not place an order, reserve stock, or confirm a custom-design booking. This website does not accept payments.
Product and order confirmation
Before ordering, agree directly with Sonia on the specific item or design, measurements, total price and currency, payment method, delivery details, and applicable policies. Do not infer availability from a website image.
Shipping, payment, and returns
Shipping destinations and charges, estimated delivery times, payment methods, cancellation conditions, and return or exchange rules have not yet been published. Ask for the terms that apply to your order in writing before paying.
Custom designs
Custom-order requests are subject to confirmation of design feasibility, measurements, fabrics, costs, and timing. Changes and any related charges must be discussed directly with the boutique.
Responsible use and external services
Please use the enquiry tools respectfully and provide accurate contact details. WhatsApp and Instagram are external services with their own terms. Your use of these services is separate from browsing this website.
Questions and updates
The boutique can update product information and these draft terms as confirmed details become available. For clarification, contact Sonia Gill before placing an order.