A little clarity, before you choose
Your questions,
thoughtfully answered.
Helpful guidance for exploring Urban Phulkari Boutique. Specific product and order details are confirmed directly by Sonia.
How do I place an order?
Choose a design and use its WhatsApp enquiry button. Sonia will confirm the actual design, price, availability, and next steps before you place an order.
How do I choose my size?
Share your measurements or usual size with Sonia. Size options and fit guidance are confirmed individually; sample designs do not imply any size is available.
Which colours and fabrics can I choose?
Ask the boutique about current colour and fabric choices. These details will be added to each product once confirmed.
Where do you ship, and how long does delivery take?
Shipping destinations, charges, and estimated delivery times have not yet been published. Please confirm these with Sonia before ordering.
Which payment methods are accepted?
Payment methods and payment terms will be confirmed directly by the boutique before your order. This website does not collect payments.
What is the returns or exchange policy?
The boutique’s return, exchange, and cancellation conditions are awaiting confirmation. Request the applicable terms in writing before making a payment.
Can I request a custom outfit?
Yes, you can send a custom-design enquiry with your occasion, preferences, and measurements. Design feasibility, costs, and timing must be confirmed by Sonia.
Are the designs on this website confirmed inventory?
Entries marked Sample design are editorial examples, not confirmed stock or live offers. Contact Sonia to see actual products, photographs, and prices.
Still have a question?
A personal conversation is always a good place to start.